FAQs
General
Who can I contact with questions?
We're here to help. You can reach us anytime at hello@alveaeveryday.com.
We're a small but mighty team and will get back to you within 48 hours.
Shipping
Do you offer free shipping?
Yes. Every Alvea order ships free. No minimum required.
When will my order ship?
Orders typically ship within 3–5 business days, excluding weekends and holidays. Once shipped, delivery takes approximately 2–7 business days, depending on your location.
Do you ship internationally?
At this time, we only ship within the United States.
Returns & Exchanges
What is your return policy?
Items may be returned within 30 days of delivery if unused, with tags and original packaging intact.
Is there a return fee?
Returns for refund incur a $10 restocking fee, which is waived if you choose an exchange.
How do I start a return or exchange?
Access our exchange and returns portal in your account to begin your request.
Product Care
How should I care for my ALVEA leather goods?
See our Leather Care guide.
How should I care for my ALVEA silk scarf?
See our Silk Care guide.
About Alvea
Where are Alvea bags made?
Alvea bags are handmade in Tuscany, Italy, at a family-owned factory by skilled artisans. Every piece is crafted using full grain Italian leather.
What kind of leather does Alvea use?
Alvea uses full grain Italian leather — the highest grade of leather available. Full grain leather retains the natural surface of the hide, develops a rich patina with daily use, and is built to last a lifetime.
What does “quiet luxury” mean for Alvea?
Alvea’s approach to quiet luxury means elevated craftsmanship without logos, trends, or pieces that demand attention. The quality is in the full grain Italian leather, the handcrafted construction by Tuscan artisans, and the timeless design — not in branding or status signaling.
Who makes Alvea leather goods?
Every Alvea piece is handmade by skilled artisans at a family-owned factory in Tuscany, Italy. The same team crafts each bag by hand from cutting to finishing.
How long do Alvea bags last?
Alvea bags are made from full grain Italian leather and handcrafted by artisans in Tuscany, specifically to last a lifetime. Full grain leather does not peel or crack — it develops a natural patina with use and becomes more beautiful over time.
Does Alvea offer free shipping?
Yes. Alvea offers free shipping on every order, along with easy returns.
What makes Alvea different from other leather bag brands?
Alvea combines quiet luxury craftsmanship with everyday practicality. Every bag is handmade by artisans in a family-owned factory in Tuscany using full grain Italian leather — elevated essentials in everyday colors, designed for daily use and built for a lifetime and every day in between.